Intarget for Geberit

B2B to B2C: from plant to impact

Una persona interagisce con un’installazione artistica di grandi cerchi luminosi blu firmata Geberit, che evocano la forma e il movimento dell’acqua. L’atmosfera è futuristica e suggestiva. Una persona interagisce con un’installazione artistica di grandi cerchi luminosi blu firmata Geberit, che evocano la forma e il movimento dell’acqua. L’atmosfera è futuristica e suggestiva.

Geberit Group is a leader in the sanitary products industry. It operates in most European countries, offering a wide range of solutions spanning sanitary technology and bathroom ceramics.
At the core of Geberit’s success lies a clear mission: to continuously improve people’s well-being through innovative products.

Release
2025
Services
  • CONTENT
  • STRATEGY
  • MEDIA

In recent years, Geberit has embarked on a transformation of its brand language. Historically recognised as a highly technical, B2B-oriented brand — a true love brand for installers and highly valued by architects and designers — Geberit has opened up to a broader dialogue, increasingly addressing end consumers, who now play a more active role in decision-making.

This shift in paradigm stems from changes in the social and value-driven landscape: comfort, design, and sustainability have become central to everyday life. As a result, the brand chose to “step out from behind the walls” to showcase its contribution to both well-being and bathroom aesthetics.

Two smartphones display the Instagram feed of Geberit Italy, featuring visual content focused on bathroom design, well-being, and technology, set against the brand’s institutional blue background.

Due smartphone mostrano il feed Instagram di Geberit Italia, con contenuti visivi dedicati a design del bagno, benessere e tecnologia, su sfondo blu istituzionale. Due smartphone mostrano il feed Instagram di Geberit Italia, con contenuti visivi dedicati a design del bagno, benessere e tecnologia, su sfondo blu istituzionale.

Goal

Redefine brand communication, moving from a technical language to one that is more empathetic, accessible, and contemporary.

Build a direct and participatory relationship with people, humanising the brand narrative and making visible what was previously “hidden behind the walls.”

Manage social channels — particularly Instagram and Facebook — as narrative platforms capable of conveying new languages, combining emotion, entertainment, and consistency with the brand identity.

Strategy

Strategy, creativity, and data-driven insights form the foundation of Geberit’s new storytelling approach. By shifting from corporate communication to the world of entertainment, the brand became the protagonist of an authentic dialogue with people.
Key initiatives included:
Fuorisalone 2025 — Activation with live content creators and influencers, bringing Geberit into the design and everyday life conversation.
Nice to Meet Me — A “mirror-style” storytelling format developed with eight creators to explore the intimate dimension of well-being.
Like Father, Like Son — A format created by Geberit for and with its real installers, celebrating craftsmanship and the generational handover between fathers and sons; Intarget managed the media campaign.
The Pozzolis Family — A flagship collaboration representing the new tone of voice: ironic, empathetic, and pop.

Results

Geberit successfully combined emotion and innovation while remaining true to its DNA and opening up new engagement opportunities.

Overall results (Jan–Oct 2025):

  • Total reach: 17.8 million

  • Impressions: 21.5 million

  • Interactions: over 7 million

  • +9 million views from the collaboration with The Pozzolis Family alone

    Intarget’s strategic and consultative approach enabled Geberit to become recognisable, human, and unexpectedly pop — bringing plumbing, a typically invisible topic, to the centre of contemporary storytelling.

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